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Director, OpenShift Strategy at Red Hat. Founder of Rishidot Research, a research community focused on services world. His focus is on Platform Services, Infrastructure and the role of Open Source in the services era. Krish has been writing @ CloudAve from its inception and had also been part of GigaOm Pro Analyst Group. The opinions expressed here are his own and are neither representative of his employer, Red Hat, nor CloudAve, nor its sponsors.

5 responses to “Open Source As A SaaS Endgame – Digging A Bit More”

  1. nenshad

    Hi Krish,

    You make a number of very good points, and this topic of decommissioned SaaS assets is something that was considered extensively in Ray Wang’s SaaS Bill of Rights, which I contributed to.

    Your point about business continuity is very valid. I would say, however, that for most businesses, the absolute best solution for them should their SaaS provider go out of business would be to receive a virtual machine image with the software configured as they have in the multitenant instance and with their data. Then, the customer could deploy the solution on any IaaS platform and pick up where they left off. I don’t know that many vendors would go to this extreme especially in the event they were running out of business, but I believe this would be the best solution for the customer.

    Best Regards,

    Nenshad

  2. Krishnan Subramanian

    Nenshad,

    Thanks for your response. I agree VM image is an option for this dilemma but the problem with that approach is that if there is a problem with the app, no one can do anything to fix it. If it is open source, the business can, at least, hire somebody to figure out the problem. Feel free to poke holes in my argument as I really want to test my hypothesis.

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