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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

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2 responses to “Management, Bad Apples and Toxicity”

  1. Mr Paul

    I have managed volunteers too, and it does present unique challenges. I have also had to “fire” volunteers, and I learned a lot from it. In one case, the discussion that was the “firing” led to a good talk w/ the volunteer, and he really wanted to continue the work, so I gave him a second chance – and it worked out great. in the end, volunteers are very similar to employees. They both want to be there – although with an employee, it is a pretty safe bet that the salary is a part of why they want to be there. With a volunteer, you need to learn from them what they get out of it. With volunteers, if they fail to meet expectations, you can ignore it if it doesn’t disrupt things. But if it is disruptive, then you have to address it.

  2. Human Resource Management at Microsoft | Relevant Business Cases

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