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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “Implementing Enterprise 2.0 for the Federal Government Part Four: More Obstacles”

  1. TOP 5 Server articles of the last week | Backup Software Blog: Backup Software for Data Backup And Disaster Recovery | AppAssure Software

    [...] 2. Implementing Enterprise 2.0 for the Federal Government Part Four: More Obstacles published on April 7, 2011, source: http://www.cloudave.com [...]