The Cius is here. That makes two enterprise UC tablets: Cisco Cius and Avaya Desktop Video Device with the Flare Experience.
First some clarifications and differences, then a few conclusions.
- These devices do not compete with each other. The Cisco Cius is for Cisco UC customers and the Avaya Desktop Video Device is for Avaya customers. One might argue they compete in green field situations, but I don’t think the tablet should be a major consideration there since the lifespan of these products will be short.
- Both devices are based on Android which makes a lot of sense (it’s free, popular, and the subject of lots of lawsuits).
- Both devices are positioned as a supplement and/or replacement to the desktop phone.
- The Cius has an Appstore – it is called AppHQ and will be attractive to IT managers as it provides micro control over application distribution. AppHQ also enables IT to remotely wipe the unit should it be lost, stolen, or as a hilarious practical joke. This is important as these versions of Android do not encrypt the data stored on the devices.
- Currently, Avaya and Cisco only offer one device each. Avaya announced its Flare experience is coming to third party mobile devices.
- The Cius has a smaller screen, 7″ compared to Avaya’s 11.6 touchscreen
- Price: Cius about $750, Avaya Desktop Video Device about $1200.
- Ports: The iPad has none. Enterprise class devices need them.
Avaya desktop video device: Ethernet (1), USB 2.0 (2)
Cisco Cius: Micro USB (1), HDM1, 3.5 mm headphone jack
- Both units are pretty much the same regarding cameras, RAM, and processor.
- Points: Cisco gets points for clever name. Avaya gets points for being first (considerably).
- It bucks the consumerization trend.
- It directly goes against Apple – dangerous strategy (ask Adobe).
- Many of the people they need to convince are currently using consumer devices and software quite happily (iPhone, Skype, Gmail, etc.).
- These enterprise devices are more expensive than consumer alternatives. It isn’t just the price alone, employees are increasingly willing to buy and pay for their own devices. That makes these enterprise options 100% more expensive, plus the TCO factors such as support and disposal.
- They don’t have a killer app. The killer apps are generally already in the consumer appstores.