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Director, OpenShift Strategy at Red Hat. Founder of Rishidot Research, a research community focused on services world. His focus is on Platform Services, Infrastructure and the role of Open Source in the services era. Krish has been writing @ CloudAve from its inception and had also been part of GigaOm Pro Analyst Group. The opinions expressed here are his own and are neither representative of his employer, Red Hat, nor CloudAve, nor its sponsors.

2 responses to “Cloud Apps – (MindTouch) Help Is On The Way”

  1. Mani

    Interesting read. In addition to the context sensitive help that is provided by the software vendor, option should be provided for customer specific help (e.g. retail customers vs. automotive).

  2. Modern Day Enterprise Software: Workday Example

    […] Now, albeit at a slower pace, we are seeing software vendors adapting to this demand. Recently, I wrote about MindTouch adding contextual information in their software meeting the demands of Help 2.0 […]