At Spigit, a prospective customer related this to us recently. A few months ago, they had heard of Spigit in one of the usual ways – reading, word of mouth, etc. At some point, they decided to learn more. It probably went something like this…
“What was that innovation software company again? Oh yeah, SPIGOT.”
Notice the typo there. Or maybe Spigit is better termed the typo.
Anyway, first they tried www.spigot.com. But that leads to someone sitting on that domain for quite a while. Confused, they did the next logical thing. They searched on variations of SPIGOT:
- spigot software
- spigot idea management
- spigot innovation management
- spigot gumbo
Unable to find Spigit, they moved on with their life. Until last week, when the prospect was talking with one of our customers, who mentioned SPIGIT. Ding! The prospect remembered their interest, got the right spelling and we are talking, several months later.
Obviously, this presents something of a problem. How to catch those people actually searching for SPIGIT, but typing SPIGOT? We do maintain Google AdWords covering this. But what about in the search results themselves?
At first blush, two options are apparent. One, use the word SPIGOT on our website. But that would be confusing to visitors. It would look like we don’t know how to spell our own company name, or maintain a typo-infested website. Two, take advantage of those meta tag keywords, adding SPIGOT to them. But Google recently confirmed that those meta tag keywords have no effect on search results. None.
But there was one other way to do it. Why not take advantage of our search engine-indexed blog? Publish a blog post specifically designed to include the misspelled company name, along with additional relevant search terms. That way, there will at least be something in the search results for people honestly trying to find your company.
So I wrote this post, Spigot Innovation and Idea Management Software Platform
The post is intended to let searchers know why it exists, and redirect them to the website home page:
I’m no SEO expert – honest, check my Twitter bio! But I figure this may help get the attention of those using SPIGOT to find SPIGIT.
Another use for the company blog.
(Cross-posted @ I’m Not Actually a Geek)