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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “Implementing Enterprise 2.0 at a Healthcare Organization Pt 3: Roll out and Technology”

  1. TOP 5 Server Articles of September 19-25 | Backup Disaster Recovery Software Windows Servers, ESX, MS Exchange Server, SQL

    […] at a Healthcare Organization Pt 3: Roll out and Technology published on September 20, full story: http://www.cloudave.com This is the third in a series of posts on how a mid size medical association is implementing […]