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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “The Twenty Success Factors of Collaboration”

  1. .Diffusion of Distance Education – Collaborative Interaction | My Blog

    […] Morgan, J. (2011). The Twenty Success Factors of Collaboration. Posted on Tuesday, September 27th, 2011. Retrieved from: […]