host Scott McGrew, TechCrunch’s Sarah Lacy and Fortune’s Jon Fortt interview SAP Executive Board Member John Schwartz in this two-part video.
Schwartz came to SAP through their acquisition of Business Objects, and unlike many acquisitions where the “assimilated” CEO gets slowly marginalized, this one seems to have worked well. In fact John Schwartz is becoming somewhat of a front man, especially as his analytics become the growth engine SAP badly needed, with their traditional transactional system being somewhat stale.
Another interesting aspect is that while SAP now has a an On-Demand Tzar in ex-Oracle John Wookey, his team is still largely strategizing – while Schwartz’s Business Objects is a showcase of a formerly traditional software company turning to SaaS aggressively.
Btw, this is not the first time an “acquired” exec catapults fast in SAP: the previous guy arguably started lower and raised to stardom fast… but he is now at a Better Place (pun intended).
Anyway, enjoy the discussion.
Btw, these videos have been online for a week now, but on the first day the were practically unviewable: watch for 3-4 seconds, then wait for long buffering… again… again.
One Customer at a Time is a great principle – in Customer Care, not on-demand video.