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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

More about Ben here.

6 responses to “The Wave – and Why Central Desktop is Happy but Nonchalant”

  1. Rob Koplowitz

    Thanks Ben. Good take. This Wave does tend to skew toward on-prem and traditional vendors. The reason is that those criteria are still very important to a lot of our clients. To your point, they become non-issues with SaaS and to some extent with appliances. The model allows for weighing criteria at zero if they are not relevant to your buying criteria and that would change the picture.

  2. benkepes

    Thanks Rob – appreciate the reply and understand the difficult position trad analysts must be in. Come on over to the blogging world, it’s a much more pleasant place


  3. skavaini

    A few (excluded) players who have proven technology, a long history, and demonstrating innovation in collaboration software include:


    I realize Forrester caters to enterprises, however departments in large enterprises pick up SaaS for project or departments, and readers of the report should also be aware of the above mentioned options too.

  4. Strategy Review: Central Desktop for the Large Enterprise

    [..] So here is a high level short list.  First of all, I might slate their current “Enterprise” version as “Medium Enterprise” and then create a “Large Enterprise” version so that buyers would see that we were serious about this segment. What Large Enterprises need is more advanced security features and simple to use integrations with other advanced  features. Also theCloud Ave Blogbrings out that Central Desktop has done well in the SMB target market but that larger enterprises may be more competitive. [..]

  5. The cumbersome and flawed analyst model | AccMan

    [..] From the analyst side that has led to somethingBen Kepes at CloudAvenoticed in a particular report – bias in favour of the on-premise providers that gives the impression of inferiority where none exists. [..]

  6. Forrester Reviews Central Desktop |

    [..] score, 2.82 out of 5, a fair score and an accurate representation of their product offering? I think it depends on metric. Like any third party score or report, its never going to be one size fits all. Ben, from the blog Cloud Ave, smartly notes in hisarticlethis exact point, when discussing the 3 out of 5 score for “Cross-platform support”: [..]