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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

3 responses to “Leaders Who Don’t Support Collaboration Should be Replaced”

  1. Drew Shobbrook

    As a bookkeeper I see more companies moving to the cloud and moving to Collaboration tools that work with their cloud accounting , bookkeeping software

  2. Paul Hamm

    The proliferation of broadband and video-over-broadband makes collaboration a possibility even within large, geographically dispersed organizations. Leaders have no excuse these days. The tools and the networks are all there at their disposal.

  3. Tim Wieringa

    Great article and I can only support your view. We are currently internally selling new collaborative software and I would like to add one string of thought. As you mentioned, with (social) collaboration tools, the employee engagement. Engaged employees are a key ingredient to satisfied and engaged customers, which will spend more money on your company. Which in the end is also making the shareholders happy. This is not just our brains’ product but McKinsey agrees to that as well ;-)