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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

2 responses to “New Study: Only 102 of Employees are Engaged”

  1. Rocio Ramos

    Do you think this has to do with technology use? Does it decrease engagement?

  2. Employee engagement scores show HR could do better | HR strategy round-up | Human Resource Vetting

    […] For example, the  recent Modern Survey finds only 10% of employees are engaged, according to an article by Jacob Morgan. He cites other reports with similar results, by Gallup and Blessing White. Another article, […]