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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “Work Shouldn’t Suck Less”

  1. Rocio Ramos

    Isn’t that crazy! I feel the same way when I go into my social network and everyone is complaining about being at work. I also have the pleasure of working remotely and taking advantage of using the cloud to collaborate and work.