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Director, OpenShift Strategy at Red Hat. Founder of Rishidot Research, a research community focused on services world. His focus is on Platform Services, Infrastructure and the role of Open Source in the services era. Krish has been writing @ CloudAve from its inception and had also been part of GigaOm Pro Analyst Group. The opinions expressed here are his own and are neither representative of his employer, Red Hat, nor CloudAve, nor its sponsors.

4 responses to “Whose Throat Should We Choke?”

  1. davemichels

    This is a great article.
    Though I am not familiar with a Google Dashboard. “Companies like Salesforce.com, Google, Zoho and many others use the dashboard approach to keep the users updated “

  2. Reactions from the Glue Conference « Non-Linear VC

    [..] While one may be able to define the common architectural and infrastructure layers of the cloud with common language, applying them to specific business problems will take a much more flexible construct. The early innovation in the cloud seems to be in the social networking space where the use of APIs and cloud based service delivery platforms are comfortable to engineers. But I was amazed at how cavalier those with a focus on social were about applying cloud based principles to the enterprise space. I asked several people at the conference who would be accountable for quality of service, uptime, reliability, etc. to the the enterprise customer of small business owner in a loosley coupled application environment where multiple “services” were integrated into a single application environment (for example a third-party calendar application integrated into a CRM application. The answer I typically got was; “well the calendar is a small application so its no big deal if it goes down.” Really? Its as if I was speaking a different language. Krishnan Submaranian and I had the one thoughtful conversation I had at the conference on this topic. The topic of our conversation was“whose throat do you choak”, which he blogged on today. I couldn’t agree more with his post. Cloud and loosley coupled application developers will have to internalize these issues if they are to suceed in the enterprise and smb market. [..]

  3. Krishnan Subramanian

    Dave,

    I was talking about this.

  4. Will Government Alter The Cloud SLA Game? | CloudAve

    [..] . In that post I had highlighted some of the important questions about data ownership, data portability, security, etc.. Few months back, I wrote another post aboutwhose throat to chokeif something goes wrong. In that post, I had highlighted the importance of holding cloud vendors responsible for downtimes. SLAs can answer these questions (and more) and, also, give a single point of contact to address any issues that might arise when enterprises move their apps and data to public clouds. In fact, Frank Ohlhorst has [..]