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Co-Founder and CEO of EchoSign from inception through tens of millions in cash-flow positive SaaS revenue and acquisition by Adobe Systems Inc. Jason then served as Vice President, Web Services at Adobe, where EchoSign was named the most successful acquisition of 2011-12, posting 199% YoY growth.

3 responses to “Two SaaS Metrics That Actually Don’t Matter That Much: Churn and Sales Cycles”

  1. Can We Ignore Churn Early On at a SaaS Company? : Enterprise Irregulars

    […] Lemkin has my juices flowing again.  He’s published a blog post with the suggestion that you should ignore churn and length of sales cycle as key management metrics when a SaaS company is young.  I’m with him […]

  2. What is MRR Churn? | SaaS Metrics FAQs Part 2

    […] Two SaaS Metrics That Actually Don’t Matter That Much: Churn and Sales Cycles (cloudave.com) […]

  3. Churn and SaaS : CloudAve

    […] Two SaaS Metrics That Actually Don’t Matter That Much: Churn and Sales Cycles (cloudave.com) […]