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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

One response to “My Thoughts on the Enterprise 2.0 Conference”

  1. kelly

    There is a good whitepaper on the subject of blocking social networking apps, “To Block or Not. Is that the question?”
    http://bit.ly/d2NZRp
    It has lots of insightful and useful information about identifying and controlling Enterprise 2.0 apps (Facebook, Twitter, Skype, AIM, SharePoint, etc.)