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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

More about Ben here.

One response to “Closing the Customer Loop”

  1. infrenion

    Good to have various helpdesk solutions around, We switched from kayako to Vision helpdesk.

    Vision helpdesk allows us to manage support for multiple domains with single database and one single interface.