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EVP Sales of MindTouch. Mark has advised many start ups including a social networking site that was sold to Barry Diller's IAC.  Before joining MindTouch, Mark led global sales efforts as an Executive Vice President for a publicly traded company, headed sales efforts for a technology division of AT Kearney and EDS, and served as Vice President of Sales and Marketing for a Singapore based corporation. Mark blogs at Seek Omega

3 responses to “Stop Wasting Money on Community Building – 5 Powerful Reasons to Use Social Documentation Instead”

  1. Tony Fish

    Interesting but what you say about yourself is such a small part. Their is what your customers say, there is the embedded data in what they say from where, there is data about how documents/ products/ services are found, how they are used etc.

    This data and it’s analysis is where value is created.

    Tony

  2. Mark Fidelman

    Agree Tony, fodder for another post. Thanks for commenting.

  3. 5 Critical Questions to Determine if Your Product Documentation is Strategic | MindTouch, Inc Blog

    [..] If there is nota community forming around your documentationthen your documentation is not strategic. [..]