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Principal of Chess Media Group, a social business consultancy. Jacob works with mid and enterprise organizations on developing customer and employee engagement strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social CRM and Enterprise 2.0 blog.

4 responses to “Top Ten People to Follow in the Social CRM Space and Why (pt. 1)”

  1. Mark Fidelman

    I only see 5?

  2. jacobmorgan

    that’s why it’s part one :)

  3. Zoli Erdos

    The real question is, when it’s done, will it be 10 or 11, as is now customary with Top 10 lists :-)

  4. Marc Perramond

    Jacob, your list is off to a great start. And I have to say that 1-5 are pretty predictable (the stack rankings could be debated) which is a good sign that you’re right.

    Based on my experience with multi-post top 10 lists like this one, your comments will only increase and get more interesting (read: passionate) after post #2. At that point people will have a reason to chime in with all the great people you overlooked/snubbed ;o)

    I look forward to your second installment!

    Marc Perramond
    Product Guy
    InsideView