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Ben Kepes is a technology evangelist, an investor, a commentator and a business adviser. His business interests include a diverse range of industries from manufacturing to property to technology. As a technology commentator he has a broad presence both in the traditional media and extensively online. Ben covers the convergence of technology, mobile, ubiquity and agility, all enabled by the Cloud. His areas of interest extend to enterprise software, software integration, financial/accounting software, platforms and infrastructure as well as articulating technology simply for everyday users.

More about Ben here.

3 responses to “LastPass – So Good I’ll Dismiss Any Concerns”

  1. LastPass.com

    Thanks for the kudos!

    Just wanted to post a follow up to items on your wishlist:

    * Integration with chrome for automatic password generation and form-filling

    We’re improving our Chrome integration on a daily basis. We’re waiting for Google to open up more parts of the browser so we can make our integration tighter.

    * Native integration with the windows mobile web browser

    We have a native Windows Mobile client that integrates with pocket IE, but will be working towards a better native solution with Windows Phone 7.

    * Support for multiple passwords for sites (I have three internet banking log ins)

    We already support this: http://lastpass.com/help.php?topic=multlogins&nw=1&fromwebsite=1

    * Support for two factor authentication devices (and preferably the ability to use one TFA device for all sites – which would require by in from third parties but still..)

    We have 3 multifactor authentication offerings: YubiKey, Sesame, and Grid. Grid is free for everyone while YubiKey and Sesame require a premium LastPass membership.
    Check out our screencasts on them at http://lastpass.com/support_screencasts.php

    * Charge a little for all versions – people feel more secure when they pay for a service!

    While i’m not sure everyone would agree with you here…we do charge a nominal fee for mobile client support and multifactor authentication as well as out Enterprise offering:
    http://lastpass.com/features_premium.php

    Again, thanks for the kinda words!
    LastPass.com

  2. Daniel Dinnyes

    Nice to see a reply from the authors. It shows a mature mindset to listen to the voice of the customer at the right places (this blog post was one of them).

    Charging for the service is better as it is now IMHO. I wouldn’t have tried LastPass if I had to pay for the basic features (which is quite rich). I am still experimenting whether it will fit my needs, but I am quite positive it will do so. I am going to buy an Android phone in the next days (Galaxy, or an HTC), and I am sure I will pay for the extra mobile integration when I will be there.

    Thanks for this great service.

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    […] on the other hand was a solution for the password conundrum – so good, that Ben was ready to dismiss his usual concerns.  The transaction probably makes sense for both parties: Xmarks was going down the drain, having […]