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Strategic Consultant with HYPE Innovation, helping enterprises get more value from their innovation programs. Firm believer in the concept of jobs-to-be-done, which stresses the importance of understanding customers' wants and needs. Also sports a 2:57 marathon PR. Dad to two awesome kids.

One response to “Why SMBs Need Social Software – Dunbar’s Number Limits Metcalfe’s Law”

  1. GraemeThickins

    My colleague Lief Larson, CEO of Workface, wrote a great post about this topic on January 18th…”The Limits of Social Business to Actual Business”:

    http://businesscard2.wordpress.com/2010/01/18/the-limits-of-social-business-to-generate-business/