Jacob Morgan

Principal of Chess Media Group, a social business consultancy. Jacob works with clients on developing internal and external social business strategies. He is also the co-author of Twittfaced, a social media 101 book for business. Jacob authors a Social Business and a travel blog.



Report on 18 Use Cases for Social CRM

Mar 05 2010 06:52:55 PM Posted By : Jacob Morgan
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Is There a Market for Enterprise 2.0?

Feb 18 2010 04:49:44 PM Posted By : Jacob Morgan
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How Comcast Approaches Social CRM

Feb 09 2010 04:49:25 AM Posted By : Jacob Morgan
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Introducing Social Business One

Feb 03 2010 06:39:00 AM Posted By : Jacob Morgan
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Starting with a Virtual Assistant

Feb 01 2010 11:07:49 AM Posted By : Jacob Morgan
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