Enterprise

Strategic communications: From self-delusion to listening carefully

Strategic communications: From self-delusion to listening carefully

Conventional wisdom and research studies both say that communication is necessary to gain successful project outcomes. However, some (too many) executives use their public relations and communications departments as a megaphone to broadcast one-way directives in the name of “dialog.” This behavior represents self-delusion and not genuine communication. Image credit: iStockphoto A Project Management Institute […]