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Measure Your Churn. But What’s Even More Important is to Measure Your Almost Churn. 5 Tricks to Help You Here.
By Jason M. Lemkin on March 13, 2013
Churn is a paramount topic in SaaS, as we all know. If every dollar of ARR is worth $6+ in the long term, including upsells and second order revenue … then of course, by the same token, for every dollar of ARR that churns … you’re losing $6 of notional ARR. Lose a $100k customer? [...]
By Dan Morrill on March 13, 2013
We are asking China to stop poking at our networks; maybe we should take a look at what everyone else is doing along the way. An international framework is probably in order at this point. Many news systems are broadcasting that America is asking/telling China to stop hacking American Companies. While in testimony Army Gen. [...]