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By Hutch Carpenter on March 25, 2014
Innovation, done right, is an interactive flow of diverse contributions. For sure, it is a process of building on the knowledge, perspectives and heuristics of multiple people. It’s in this diversity where novel solutions emerge. But there’s another aspect to it. Think of innovation as a multi-act play. One in which distinct personalities enter the […]
By Joel York on March 25, 2014
My first serious lesson in the criticality of SaaS metrics was about six years ago when I was unexpectedly stumped in a board of directors meeting. I had just presented the booking plan for the year and one of the Director’s in the meeting said that the plan was good, but we really needed to […]