Wuxi iPark Selects IBM to Build Innovation Incubation Platform
Wuxi Software Industry Development Co.Ltd. better known as Wuxi iPark has announced the launch of a smarter-IT infrastructure service offering to help ISVs in China dramatically reduce the cost and time required to develop business software applications. The new SaaS offering will enable ISV’s to reach new markets by providing them with the ability to sell their software solutions. "With IBM's advanced technology and business solutions based on industry insights, we are able to provide consultancy, incubation and training to help fuel a growing technology ecosystem throughout the country. Through the joint efforts with the government, we are able to enhance provide substantial support to ISVs in China, assisting them to explore new markets." said Dr Thomas Li, Director, IBM Research - China and CTO, IBM Greater China Region.
SpringCM updates SaaS ECM platform
SpringCM has announced 36 new features and enhancements which include custom dashboards, enhanced document rules and solution packaging that allows customers to create feature packages that can be imported to other SpringCM applications. Guru Amrit, CEO of Herndon, Va.-based Nationwide Processing says he thinks the new dashboard will provide the speed and accuracy his company needs to conduct business day-to-day. "Document management and workflow are crucial components of our ability to deliver services, but it is also extremely important that we have a full and timely view of the benefits we provide to our customers," he said.
Sub-Zero Selects Zscaler Cloud-Delivered Security Service
Zscaler Inc. has announced that Sub-Zero is leveraging Zscaler SaaS service to protect their headquarters, branch offices and mobile road warriors in distributed locations from Web security risks. "Zscaler's integrated Web security service eliminates the need for multiple point products at multiple gateways, consolidating and simplifying security while adding advanced protections," said Tyler Verri, security analyst at Sub-Zero. "Deployment was painless; Zscaler support was very helpful, and all we had to do to be up-and-running was simply forward the traffic from our Microsoft ISA server; whereas before we had very limited reporting, Zscaler's integrated reporting dashboard gives us full visibility and easy investigation."
Elementool Updates SaaS Help Desk CRM Tool
According to news Elementool Inc. has released Help Desk version 5.1. This is an update to its CRM tool. Some of the new features include drag and drop, sorting and a new welcome page with a summary of the relevant information. The company’s diversified portfolio includes a suite of an integrated SaaS project management tools includes Test Case Management, Time Tracking, File Sharing, Forums, and Issue Tracking.
eXpresso Corp. will be demonstrating its interoperability with leading enterprise and cloud-based identity providers and federation protocols at the Cloud SSO Interoperability event hosted by Burton Group. As a further testament to the value and maturity of cloud-based services, eXpresso chose TriCipher's myOneLogin Federation Services as its enabling technology for identity federation. "The myOneLogin service has exceeded our expectations," said Harvett. "It gives us exactly what we need with minimal development and no infrastructure to maintain. The myOneLogin team has been amazing in bringing us up to speed with these security protocols and their use in the cloud."
Accession Technology Is Selected As NetSuite Solution Provider
The no. 1 web based business software suite, NetSuite and Accession Technology is offering training, implementation and support for this software. “We are really excited to offer this software option to our clients,” said Aric Shelko, president of Accession Technology. “In today’s challenging economy, businesses are looking for ways to achieve a higher return on their investment. NetSuite’s SaaS ERP on-demand infrastructure dramatically lowers maintenance and license fees, yielding a more cost-effective and flexible business software solution.”
Fortis Insurance Solutions (UKFIS) has selected Eptica's advanced self-learning, natural language, Email Management technology to reduce costs and improve online service and efficiency of its customer and partner communication. Eptica is a provider of multi-channel and multi-language customer interaction solutions. "The aggregator boom has created a real challenge for insurance brokers - customer loyalty has decreased as more consumers turn to the internet in search of the cheapest prices on the market, so today's business is all about being the most cost-effective as well as delivering a high standard of service," continued Westwick. "Eptica helps UKFIS in its strategy to operate the highest quality customer service model at the lowest operating cost, simply through improved management of client contact and staff workload. As a result, we can reward our customers with more competitive pricing in the marketplace."
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