Dec 01 2008 02:55:06 PM Posted By : Zoli Erdos
Comments (0)

Today is the Day of Apologies.  President Bush is sorry about the economic crisis, but his biggest regret is the flawed intelligence that led to the Iraq war:

"The biggest regret of all the presidency has to have been the intelligence failure in Iraq. A lot of people put their reputations on the line and said the weapons of mass destruction is a reason to remove Saddam Hussein," Bush said.

A lot of people had a lot more than their reputations on the line.  More than a million casualties later “Sorry” just doesn’t cut it.  Too little, too late - he can’t bring those lives back…

Lets’ leave politics, and turn to other mistakes that can still be corrected.

Microsoft apologizes for Cashback glitches – reports CNET News.  Their s Live Search Cashback site failed spectacularly on Black Friday.  Nowhere felt customers more cheated than at Hewlett-Packard’s hopping site: HP and Microsoft together promised 40% discounts.  People spent hours hitting refreshing their browsers – after all, the promised discounts could have easily amounted to $500 and more.   Some customers who actually got through only received 3% cash-back, instead of the promised 40%.

Microsoft apologized:

"We deeply regret customer inconvenience with respect to the outage"

Again, too little, too late.  But, unlike Bush, Microsoft and HP can actually do something about it. Don’t just apologize – deliver.  Black Friday is followed by Cyber Monday, there is talk about Mobile Tuesday -  for all I care they can call it Regret Wednesday, Sorry Thursday,  Live (Sometimes) Friday, but declare a day of online shopping with 40% off when HP and Microsoft jointly deliver on their promise.  That’s the only real apology.

No one has commented yet! Be the first one to comment!

Post Comment