Position Paper: Five Attributes Of Enterprise Cloud Applications
Abstract: In this position paper, we define the five core attributes of a modern enterprise cloud application which includes Simplicity, Cloud Scale Architecture, Open APIs, Mobile Platform Support and Social Awareness. We expect this definition to help organizations differentiate between a true cloud application from a cloud-washed application. Such an understanding will help enterprises to [...]
My Interview for Salesforce on Collaboration
Salesforce has been doing some interesting work around collaboration in the enterprise and towards the end of 2011 I was asked to participate in their expert series. I was asked all sorts of questions around collaboration some of which can be seen below, for the full interview which also includes visuals, visit Salesforce. How would you [...]
The Social Revolution Has Just Begun
Depending on whom you ask, 2011 was either the year of the iPad or the year of social. The truth is that they were and are equally weighted because they are catalysts for each other, and while each can exist without the other, imagining such a thing is like trying to imagine a world where [...]
Year End Trends In Enterprise Software: HCM Is Hot And Integrated Suites
As the year 2011 is winding down, I am seeing few trends in enterprise software which might generate quite a bit of discussion among the pundits next year. I thought I will do a quick post on it and see if I can get some feedback from industry watchers and practitioners. As the traditional software [...]
The Social Revolution
I generally don’t go in for the hand waving around social for business. While I’m a proponent of social, I like to see proof before I announce the revolution. There’s nothing I hate more than the social media gurus who seem to want to pigeon-hole organizations into standards tools and
Will “Mad Men” Drive the Social Enterprise?
Note this is a special guest post from industry authority Bruce Richardson. His blog can be found at http://stellwagenresearch.blogspot.com/. Bruce has a 30-year career in high-tech, harkening back to the days in which he worked alongside George Colony (founder and CEO of Forrester), Frank Gens (Chief Research Officer of IDC),…
Dreamforce 2011: Salesforce Not Only Matures But Has Plans For Enterprise Domination
Last week I attended Dreamforce 2011, Salesforce’s (previous CloudAve coverage) annual user conference which exceeded 40K attendees this year, and the blogosphere is already filled with Dreamforce posts. I am adding one more to the mix and I want to apologize straight away for my contribution to the echo chamber. I will try my best [...]
HTML5, The Enterprise Software Lingua Franca
This week not only showed the world that enterprise software can be sexy but also made it clear HTML5 is the right outfit for the sexiness. With the proliferation of smartphones and tablets, we are seeing the emergence of a new trend in the enterprise, employees bringing their own device and IT warmly embracing this [...]
PaaS Is The Future Of Cloud Services: Heroku Adds Java Support
Looks like the flow of PaaS news coming out this week is not stopping anytime soon. Today Heroku (previous CloudAve coverage), the original PaaS poster kid, announced the support for Java, the fourth language they are supporting on their platform. With this move, Heroku is looking to tap into one of the largest developer pools [...]
Toyota: The Cloud Enterprise
Toyota Motor Corporation (TMC) is proving to be a more progressive company with an aggressive embrace of emerging technologies. From their partnership with Microsoft to build their Telematics Platform on Windows Azure cloud to today’s announcement about their alliance with Salesforce.com to use Chatter to develop their own social network for Toyota customers and others, [...]
Social Business Case Study: Enterasys Networks’ Use of Chatter
Social Business is a hot topic these days in the enterprise market. We are seeing innovative new products coming out regularly and we are also seeing some consolidation in this space, indicating strong currents in the Social Business marketplace. In this report we discuss how an enterprise is using Salesforce Chatter inside their organization. Even [...]
Salesforce Acquires Radian6 To Help Their Customers Become Socially Adept
Salesforce.com (see previous CloudAve coverage) today announced that they are acquiring Radian6, a company helping organizations monitor and engage with their customers on social media, for $326 Million to boost the social intelligence of their products like Sales Cloud, Service Cloud, Chatter and Force.com. Anyone who had seen the demo of their Service Cloud 3 [...]
SalesForce Makes Listening And Engaging In The Social Web Easy
Salesforce.com (see previous CloudAve coverage) today announced Service Cloud 3, their customer service software available as SaaS. This new version ties social web to the customer service portal making the interaction across social network seamless. With this tight integration organizations can closely monitor the conversations across social networks and engage with their clients seamlessly from [...]
Google’s Disruption Of Enterprise Email Market And Their “Social Challenges”
Ever since Gmail captured the imagination of consumers, Google has been trying to push Google Apps to enterprise customers. In spite of some news about problems in their implementation for big customers, it has been gaining traction steadily. The biggest attraction towards Google Apps Email over other systems is the cost. Even though other players [...]
Gartner Says Social CRM Market Will be $1 Billion in 2012
Gartner has predicted that the market for social CRM software will be over $1 Billion by 2012. According to the research firm, social CRM spending will rise exponentially in 2011 and a 3 year shakeout will begin in the space. The huge potential in the space has resulted in over 100 vendors entering the market [...]
