An Algorithmic Versus a Heuristic Business Approach (to Customer Engagement)
I’ve been reading Dan Pink’s book, “Drive,” and while I’m only 50 or so pages in, I can say that so far it’s a pretty interesting read. One particular area of the book mentions the difference between algorithmic vs heuristic ways of getting things done. Dan breaks down the difference between algorithmic and heuristic ways [...]
Gmail Finally Ends the Folder vs. Label War – What’s Next? Find the Answer Here.
Bear with me for this somewhat long post, ‘cause I am not only discussing the sweeping changes Gmail made today, but in the end will also tell you what they are going to do next year – or perhaps after that. Gmail Changes The Gmail label changes announced today and to be released to accounts [...]
