AT and T starts blaming customers for downloading too much
Usually the first rule of business is that the customer is right always. Well maybe not so much according to AT&T, especially when it comes to the Iphone and data “hogs”. While unlimited plans usually mean unlimited, it looks like unlimited is soon going to mean caps, and extra charges for well, using your unlimited [...]
The Four Quadrants of Innovation: Disruptive vs Incremental
I recently wrote up a post, Most Dangerous Innovation Misperception – The Silver Bullet Approach. In it, I discussed the issue of organizations myopically focusing on only disruptive innovations to the exclusion of more incremental or sustaining innovations. In doing more research on the subject, I began thinking about the dynamics that apply when a [...]
It’s an Innovation Geekfest! AT&T’s Tech Showcase
On Thursday, November 5, I attended the AT&T Technology Showcase in San Francisco. The Tech Showcase presents some of the latest cool inventions coming from AT&T Labs. Imagine a highly professional, well-resourced Maker Faire. AT&T calls the showcase, “The Art of the Possible”, stressing the experimental nature of this stuff. While I’m not actually a [...]
