Is an informative error message really so hard?
I was on the British Airways web site this morning, checking to see whether or not I could upgrade my flight to San Francisco for next week’s Tech Field Day. And this was British Airways’ wholly useless and uninformative response; So does that mean something’s broken on the web site? Does it mean there are [...]
A tale of two conferences
A somewhat hectic June concluded with my second trip of the month to California. Whilst the first excursion led to Santa Clara and an interesting insight into attempts by Hitachi Data Systems to reinvent its relationship with the wider community, the second journey took me to San Francisco and a pair of events that lie [...]
