Yammer – What You Need to Know
My boss walked in and just started laughing. Not a condescending laugh, but a contagious chuckle at my expense. In a company of 5000 people, I had emailed all of them in search of a team or individual that had handled a similar challenge as the one I was facing at a large retailer. It [...]
As Twitter Takes Over IM, We Need Clients with Friendly Nicknames
It used to be Yahoo, MSN or AOL chat. Then Skype took over – it is my default IM system now, despite it’s obvious flaws. But nowadays the fastest way to reach most of my contacts is DM on Twitter. That is if I can remember their Twitter account names. While @firstnamelastname has become a [...]
Dell Sales Support Chat
<SOAP-ENV:Envelope><SOAP-ENV:Header/>−<SOAP-ENV:Body>−<SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode>−<faultstring>Unable to Connect to Talisma Server at 143.166.82.76</faultstring>−<detail>−<e:faultdetails>−<message>Fail to receive through socket – [10054: WSAECONNRESET]</message><errorcode>99999</errorcode></e:faultdetails></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope> No kidding.. and this is SALES (?), not even tech support.
Skype is not Only VOIP: It Reigns in IM But How Long?
Nowadays the only context we hear about Skype is the legal fight (care to bet how long it will take for the previous Net Celebs to become the Hated Greedy Ones who try to sc**w all of us?) – I would much rather read about new features, improvements. After all, Skype is the single most [...]
If You Start Your Tweet with @name, Few Will See It
This is so obvious, yet little known – and although Mark Suster warned us all right here at CloudAve, I keep on falling in the trap. Just today as I wanted to announce yet another great post by Mark, I tweeted this: @msuster discusses how the Ice Age is thawing for Venture Capital Big mistake. [...]
The Skype Beta Downgrade – First Impressions
First, kudos to Skype – for listening to customers, many of whom considered the first Skype 4.0 beta’s full-screen a deal-breaker. Yes, they listened and gave us a compact view, somewhat similar to good old 3.x, which is why I installed it in the first place, but after an hour or so I am ready [...]
