Yammer – What You Need to Know
My boss walked in and just started laughing. Not a condescending laugh, but a contagious chuckle at my expense. In a company of 5000 people, I had emailed all of them in search of a team or individual that had handled a similar challenge as the one I was facing at a large retailer. It [...]
Why Isn’t There a Reliable Pay-As-You-Go Internet Fax Service?
The title pretty much says it all, and frankly, how is this possible in 2007 is beyond me. But wait, isn’t it 2009 (almost 2010?). Yes it is. An therein lies the rub. I wrote this two years ago, and the fact that most of it is still valid is quite sad. Fax technology should [...]
Is the “Email Era” Over?
The Wall Street Journal has a piece this morning titled, “The End of the Email Era.” The piece isn’t anything new for Defrag attendees, though I do think it’s another important “marker” in where we are on the overlay. The questions it raises, however, are spot on for what we’re all about at Defrag. To [...]
The Agile Origins of Project Management 2.0
In my previous post I brought up the topic of enterprise agility. My conclusion was: to be agile and adapt quickly to the ever-changing business environment, you need to be able to blend top-down control with bottom-up agility in a “Ying and Yang” style. I also mentioned the latest research, showing that teams that foster [...]
Left In The Dark!
Last Tuesday a ‘perfect storm’ in the form of a double fibre cable fault in Western and Central Australia left almost the entire top end of the country without telephone, internet or mobile communications for about 10 hours. That pretty much amounts to ZERO communications in this day in age. I woke to find out [...]
Gmail Timezone Icon Useful But I Want to Click It
Gmail Labs added another small but useful feature: a small green or red phone icon along the sender’s name indicates whether they are within business hours according to their local time or not. The detail screen also shows current time where the sender is. I certainly find this addition useful, although the use case the [...]
More Twitter Fueled Efficiency
I’ve gone on record as being a little dismissive of the utility of Twitter, this despite the fact that I was a reasonably early adopter of it and use it pretty frequently. I posted the other day about a nice service that uses both Twitter and more traditional electronic communication channels (if that isn’t a [...]
The Skype Beta Downgrade – First Impressions
First, kudos to Skype – for listening to customers, many of whom considered the first Skype 4.0 beta’s full-screen a deal-breaker. Yes, they listened and gave us a compact view, somewhat similar to good old 3.x, which is why I installed it in the first place, but after an hour or so I am ready [...]