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Browse: Home / contact management

contact management

Salesforce.com: Is the Glass Half Full or Half Empty?

Salesforce.com: Is the Glass Half Full or Half Empty?

By Zoli Erdos on September 4, 2009

Is Salesforce.com’s glass for SMBs half full (of lemonade)  or half empty?  I borrowed the lemonade metaphor from Venturebeat’s post announcing Salesforce.com’s new Contact Manager offering for (very) small businesses. On second thought we should use orange juice as a metaphor – as in disappearing orange juice, by Tropicana which offers less juice in a [...]

Posted in Analysis | Tagged contact management, CRM, crm price hike, pr, salesforce.com, software pricing, transparency | 6 Responses

The Challenges of Allowing Offline Usage in a SaaS Based System

The Challenges of Allowing Offline Usage in a SaaS Based System

By Guest Posts on August 17, 2009

So I was reading an article recently about the latest Google Reader and how it still can’t be used offline with full features. In particular the article focuses on its inability to allow you to read articles offline  and then flag those articles as already read, such that when you get back online Google Reader [...]

Posted in Design | Tagged contact management, google reader, michaud, offline, saas, software design, synchronization | 2 Responses

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