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Why Microsoft is 3X Better than Apple for Customer Support

Why Microsoft is 3X Better than Apple for Customer Support

By Mark Fidelman on May 25, 2011

Tweet  The Apple versus Microsoft product debate has been a constant, four decade campaign. There are proponents on both sides. While recently Apple has emerged the trendier of the two, does having trendier products translate into superior customer support? In the last few months I have met with both the Apple and Microsoft teams in [...]

Posted in Business, Featured Posts | Tagged #custserv, Apple, customer support, enterprise 2.0, microsoft | 1 Response

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