The Dangers of Doing What Works
Why is it that in the enterprise 2.0 and social CRM (and probably many other) spaces that we always try to offer a prescription to organizations problems based on what other organizations have done? We always hear about blanket statements such as, “there has to be a center of excellence to manage these efforts,” “the [...]
Lowering Risk at Decision Points
I’ve actually got the chance to catch up on a little blog reading this morning, and I just got to digest Sameer Patel’s wonderful post entitled, “Innovation 1.0, served here.” The bit that really hit home was this (emphasis mine): “By organizations embracing and encouraging innovation, that really doesn’t equate to every factory worker walking [...]
How To Make The Right Decision Without Seeing Every Option
Image via Wikipedia Here’s a fascinating little mathematical tidbit, courtesy of an entertaining article about the mathematics of gambling in New Scientist: Suppose you are told you must marry, and that you must choose your spouse out of 100 applicants. You may interview each applicant once. After each interview you must decide whether to marry [...]
