Write the Docs, Proper Portland Brew, Hack n’ Bike and Polyglot Conference 2013
Blog Entry Index: Write the Docs Portland Proper Brew How to Survive the Zombie Apocalypse with Riak @ Polyglot Conference 2013 I just wrapped up a long weekend of staycation. Monday kicked off Write the Docs this week and today, Tuesday, I’m getting back into the saddle. Write the Docs The Write the Docs Conference this [...]
It’s Not Your Product, Your Documentation Just Sucks
Do we really have to wade through your 400 page text-based manual you’ve posted online in order to find out why an error keeps us from using your software? Worse, when we finally find the answer it’s incomplete. So what do we do? A Google search and find the answer elsewhere. Really? Aren’t we done [...]
The Documentation Maturity Model (infographic)
“How does our online documentation site stack up against other organizations?” The Documentation Maturity Model (DMM) categorizes he six types of documentation sites as we have observed through our research. We recommend you use this guide as a resource to decide which level bests suits your company’s situation and examples on what it might look [...]
Is MindTouch A Documentation Player Or A Collaboration Player?
MindTouch, the San Diego based enterprise software company, announced the availability of Technical Communication Suite on friday. This adds a social layer over their powerful content platform, thereby, allowing organizations to build a community around their content. This platform is very handy not only for startups and smaller companies, it is also very important for [...]
