Which Departments are Most Actively Engaged in Enterprise 2.0 (or Emergent Collaboration)
A few weeks ago Chess Media Group released a no-cost research report we put together on the “State of Enterprise 2.0 Collaboration.” The report was put together from survey responses of 234 executives, decision makers, and practitioners at companies around the world who are implementing emergent collaboration solutions at their organizations. One of the questions [...]
Implementing Enterprise 2.0 at FSG Pt 2: Corporate Culture Shifts
This is part two in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies within its organization. Part one on business drivers can be found here. Founded in 2000 as Foundation Strategy Group, FSG is a nonprofit consulting firm specializing in strategy, evaluation, and research. Today, FSG with [...]
Innovation – today’s Golden Calf
This week I had a conversation about Innovation and IBM. Vijay Sankarav wrote a follow-up post on that as he was forced to “leave early” – this is my reply to that. I think the three of us usually agree pretty much on pretty much everything. And this was an awkward one really It all [...]
Social Enterprise Magic Quadrant
Debate and savviness seems to be flying across the Twitter verse these days, Stowe Boyd wrote a post about that One quote there: And Dennis has been making his displeasure about the use of the term ‘social business’ known, but not by arguing about the principles involved. Instead, Howlett has adopted a ‘savviness’ cant: he [...]
Stop breaking down silos, let’s enginize the pistons
Everywhere I go these days I encounter the call for integrating everything into anything and the words “break down silos”. While the former I applaud, the latter is a politically incorrect way to address the stakeholders (sic, more about that 3 paragraphs from now): it brings across a threat rather than an opportunity in most [...]
Are You Looking to Purchase an Enterprise 2.0 Solution? What You Need to Know
I wrote an article for CMS Wire (more on that later) entitled “What Buyers of Enterprise 2.0 Solutions Need to Consider Before Making a Purchase.” The whole point of the article is to address that small/medium and enterprise organizations have very different needs and capabilities when it comes to Enterprise 2.0, yet most vendors sell [...]
Implementing Enterprise 2.0 at Intuit, Part Four: Technology Adoption and Encouraging Use
This is part four in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0 , part two looked at some of the change management issues of Enterprise 2.0 , part three explored cultural and organization shifts , and today we’re going to [...]
Implementing Enterprise 2.0 at Intuit, Part Three: Cultural and Organizational Shifts
This is part three in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0, part two looked at some of the change management issues of Enterprise 2.0, and today we’re going to continue with change management by focusing on the cultural and [...]
Implementing Enterprise 2.0 at Intuit, Part Two: Change Management
This is part two in a multi-part series on how Intuit is implementing Enterprise 2.0 within their organization. Part one covered the business drivers of Enterprise 2.0 and today we’re going to look at where the push for E2.0 came from as well as obstacles that had to be overcome via change management. The push [...]
Implementing Enterprise 2.0 at Intuit, Part One: Business Drivers
Next up in out series of companies that are implementing Enterprise 2.0 is Intuit. So far we covered Oce and Vistaprint. Intuit is a software company with 8,000 employee’s worldwide that develops tax and financial solutions for consumers, small businesses, financial institutions, and health-care organizations. I spoke with three members of the Intuit team that [...]
Vendor Convergence in the Enterprise 2.0 Space
One of the things that struck me the most at this years Enterprise 2.0 conference was that all of the vendors in the space are doing the EXACT same thing. Last year at the E2.0 conference we saw a lot of product differentiation with companies focusing specifically around niche areas or features such as ideation, [...]
When Should Management Push Enterprise 2.0 Adoption?
After the Boston edition of the Enterprise 2.0 Conference, IBM’s Rawn Shah wrote a great follow-up post outlining ten observations from the event. A couple points that I found myself agreeing with wholeheartedly were: Adoption is about transforming human behaviors at work – More folks are starting to recognize that it is not trivial to [...]
My Thoughts on the Enterprise 2.0 Conference
Today is the last day of the Enterprise 2.0 conference in Boston and I must say that I had a great time meeting with and interacting with a lot of folks that I have either known for a while or have chatted with online but haven’t yet met in person. The networking and relationship building [...]
An Enterprise 2.0 Framework for Success
Around a week or so ago I presented online at the social business summit on making Enterprise 2.0 work. It was a relatively short presentation with a lot of information but one of the things I presented was a type of framework or process for how to make Enterprise 2.0 work within an organization. I’m [...]
What’s Coming Up Next for Social CRM and Enterprise 2.0?
We’ve talked about a lot of topics around the Social CRM and Enterprise 2.0 space and I think it’s about time we get a bit deeper into both of these areas and explore how they fit together. I get a bit frustrated when I hear people talking about SCRM and E2.0 from the same high [...]
