What Makes an Engaged Employee?
As I’ve stated before organizations today are focusing too much on “busy metrics” as their way to define engagement. Blog comments, ideas, number of groups, and amount of content shared are all variables that organizations are looking at trying to justify and explain engagement. Again, the problem with this is that it focuses on the [...]
How Do You Define Engagement?
I’m at the Alterian “Engaging Times” conference in Chicago which is full of interesting conversations and people. One of the things that struck me at the conference is that nobody defined or explained what “engagement” means. If someone “likes” your facebook page is that engagement? What if they leave a comment on your blog? What [...]
Is Collaborating, Listening, or Engaging Always a Good Thing?
Before reading on ask yourself this questions, is collaborating, engaging, or listening always a good thing? Collaboration can take many forms either within a company or between a company and it’s customers and prospects. However, as Morten Hansen says in his book Collaboration, there is no point in collaborating just for collaboration’s sake. The whole [...]
15,000 Thoughts per Day – Why We Need Constraints for Innovation
Recently, Innosight’s Scott Anthony wrote the following on the Harvard Business Blog: People think that constraints are innovation inhibitors. They aren’t. Unconstrained efforts are often undisciplined efforts that lead to immaterial results. The right constraints in the right places can be innovation accelerators. Constraints can focus creativity where it is most needed. Constraints can help [...]
