My Thoughts on the Social CRM (SCRM) Panel at Social Media Club
I recently had the pleasure of attending the Social Media Club (San Francisco and Silicon Valley chapter) panel session around Social CRM which was moderated by Jeremiah Owyang and included Salesforce, Get Satisfaction, Mint, and Lithium Technologies. The room was packed with around 100+ people that were all interested in Social CRM, which was great. [...]
Can Companies Succeed Using Open Source Platforms for Enterprise 2.0? (webinar)
On May 20th at 1pm PST I’m hosting a webinar with our partner Acquia and their client Florida Hospital. The webinar is free to attend and is going to cover some best practices and trends around the collaboration. We’ll be looking at the state of E2.0 some benefits and challenges and will also take a [...]
Sugarcon Day 2, Re-cap of Paul Greenberg’s Keynote on Social CRM
Instead of covering all the sessions I attended I’m going to focus this post on Paul’s’ keynote on social CRM because I believe there was a lot of valuable information and content that he presented. As I did with my recap of the first day of Sugarcon, my notes are in an easy to ready [...]
Re-cap of SugarCon Day 1
I literally flew in from Maui (via LA) and hopped on a train to get to Sugarcon on very little sleep. I’ve never attended a Sugarcon evet before but boy am I glad I did. First of all I had the great pleasure of meeting with folks that I have been chatting with online but [...]
Webinar on Enterprise 2.0: If You Build it Will They Come?
On March 25th at 10am PST I’m going to be delivering a webinar on Enterprise 2.0 for the New Communications Collaborative (the folks behind the New Comm. Forum and the Society for New Communications Research). The webinar is going to focus around introducing everyone to concept of Enterprise 2.0 while discussing some challenges and requirements [...]
2.0 Adoption Warfare – can military tactics help?
A few weeks ago, as part of Social Media Week, Alan Patrick and I ran the very well received Social Media in Enterprise event (which we’ll run again!). It provided 8 different perspectives on collaboration in the enterprise using the new tools. Amongst the many issues raised in a night of some great discussion and [...]
Key Takeaways from the San Francisco Writer’s Conference
This weekend I had the opportunity to present two sessions at the San Francisco Writer’s Conference; both sessions were focused around how authors can use social media to their advantage. Out of the 400 people in attendance I think I saw two people pull out their laptops and maybe one person tweet. The event was [...]
Social Media in the Enterprise – event report pt 2 of 2
Yesterday I blogged part 1 of my report on the Social Media in the Enterprise event that Alan Patrick and I cooked up (at Tuttle) to inject some enterprise related content in to this week’s “London Social Media Week“. We had 8 speakers (originally 10, but Will McInnes of NixonMcInnes had travel problems, and Dr [...]
EuroCloud UK members making sense of Cloud standards and security
The newly formed EuroCloud UK group held their first member meeting a week ago at the Thistle City Barbican Hotel – a panel led group discussion on Cloud standards and security. Chaired by Phil Wainewright, the panel experts were Dr. Guy Bunker, independent consultant and blogger, formerly Symantec’s chief scientist and co-author of ENISA‘s cloud [...]
Social Media in Enterprises – the Elephant in the Ecosystem
What is it? As our contribution to London Social Media Week we are putting on Social Media in Enterprises on Tuesday Feb 2nd from 6 till 9pm at the Cass Business School in London (map is over here). Why? Well, at Tuttle last Friday Alan Patrick and I realised that there was no event for [...]
Connective intelligence on politics and news at #1pound40
Last Wednesday was the latest incarnation of Amplified, the network of networks that a group of us started last year, and which has grown and evolved in to a grass roots, non-profit movement of likeminded practitioners in many fields connected together by the social media topic. The £1.40 Unconference, was hosted in excellent surroundings at [...]
Swiss Re – One of the Smart Companies
On Monday In Zurich during SOMESSO‘s Web 2.0 University™ based masterclass delivered by Jim Benson, one of the attendees related her company’s adoption of Social Media. I was soaking up the material and offering Jim a little help, as we have just started to represent Hinchcliffe and Web 2.0 University™ in the UK. One of [...]