Zoho Reaches Out To Open Source Community
It is common knowledge that Zoho (disclaimer: Zoho is the exclusive sponsor of Cloud Ave), the company offering SaaS applications to both consumers and businesses, uses open source for all their backend needs. How is Zoho built on the back end? I wasn’t surprised to learn that it is built entirely on open source software [...]
Swiss Re – One of the Smart Companies
On Monday In Zurich during SOMESSO‘s Web 2.0 University™ based masterclass delivered by Jim Benson, one of the attendees related her company’s adoption of Social Media. I was soaking up the material and offering Jim a little help, as we have just started to represent Hinchcliffe and Web 2.0 University™ in the UK. One of [...]
Would You Manage CRM with a Wiki?
Or human resources with a blog? How about project management with forums? Funny questions to ask, no doubt. Of course it’s not possible to effectively address many of the critical business functions using basic Enterprise 2.0 tools. Yet when it comes to social software, it often seems that the only game in town is to [...]
Tragedy of the Commons: Twitter vs Online Forums
Riding on board a Virgin America flight, I have CNN on my seat media screen. I’m watching CNN much more than I’m usually able to. I notice those tweets flashing along the bottom of the screen. Some are good. Many aren’t. They are examples of the tendency for online discussions to devolve into name calling, [...]
