In the Future We’ll All Have Online Reputation Scores
In a recent interview with EMC’s Stu Miniman about the future of the web, I predicted that in 20 years, we’ll all have online reputation scores. Little badges, numbers that communicate our level of authority, this sort of thing. And these reputations will have tangible impact. Three different trends come together at some point in [...]
Why SMBs Need Social Software – Dunbar’s Number Limits Metcalfe’s Law
A general observation of collaborative work is this: The larger and more diverse are your personal network of contacts, the higher the quality of your ideas and project work. In the enterprise market, the opportunity being seized by companies is to better connect employees. The sheer size of these firms makes it obvious that they [...]
There Really Is Nothing that Cannot Be Innovated
In a recent post, Four Quadrants of Innovation, I described one type of innovation as leveraging existing technologies, serving existing customers. In popular culture, this type of innovation is..well, frankly it’s boring. No cool new advances, no new stuff you haven’t tried before. But what is compelling about this type of innovation is how well [...]
Three Designs for Presenting Tweets in Search Results
In a recent post, I described some ways in which tweets should be ranked in search results. A good follow-on question is… How should tweets be presented in search results? It’s an interesting question – how exactly would you want to see tweets in your Google and Bing search results? And it’s an important question, [...]
Google Real-Time Tweet Search Identifies the Tech Elite
Want to know if you’re truly in the technology elite? Let Google tell you! Try this: Go to Google Type in your name and the word ‘twitter’ (e.g. hutch carpenter twitter) Look at the results If you see real-time search results at the top of the page, congratulations! You’re a VIP! If not, well, sorry [...]
Three Enterprise 2.0 Themes You Should Be Watching in 2010
Enterprise 2.0 continued its growth and maturation in 2009. We saw the rise of the Enterprise 2.0 consultancies, including Dachis Group, Altimeter Group and Pragmatic Enterprise 2.0. Andrew McAfee published his book about Enterprise 2.0. We saw the rise of the 2.0 Adoption Council. And based on what can be gleaned from vendors, more enterprises [...]
Foursquare + Square = Killer Small Business Social CRM
Parker Smith wrote a piece that got me thinking. In Foursquare: Democratizing the Loyalty Program, he posits that Foursquare could be the loyalty program provider to small businesses. I think he’s right. Then I noticed these identical product benefits touted by the companies themselves, Foursquare and Jack Dorsey’s Square: For example, foursquare can tell you [...]
ComMetrics on Crowdsourcing Innovation: You’re Doing It Wrong
ComMetrics is a social media analytics company, a division of CyTRAP Labs GmbH. ComMetrics is well-known in the industry, including its FT ComMetrics Blog Index. The company published a useful piece, Crowd-wisdom fails businesses. The basic premise is that crowds do not innovate. It’s useful, because it contains both truths and misconceptions about the role [...]
The Four Quadrants of Innovation: Disruptive vs Incremental
I recently wrote up a post, Most Dangerous Innovation Misperception – The Silver Bullet Approach. In it, I discussed the issue of organizations myopically focusing on only disruptive innovations to the exclusion of more incremental or sustaining innovations. In doing more research on the subject, I began thinking about the dynamics that apply when a [...]
Social Software 2.0: Enterprise Process Ubiquity
In the beginning, there were forums, blogs and wikis. And it was good. In talking with people about the Enterprise 2.0 industry, I like to insert yet another versioning number scheme: Social Software 1.0 Social Software 2.0 Social Software 1.0 was the era of actually creating these open, collaborative applications. The approach of these tools [...]
Enterprise 2.0 Conference Gets All Social in Its Call for Papers
The Enterprise 2.0 Conference has opened its Call for Papers for the Boston 2010 show. And boy, it’s changing things up. In a good way. The Conference is using Spigit to manage the collection and selection of proposals for sessions at the Boston event. What this does is make the whole process more transparent, shareable [...]
It’s an Innovation Geekfest! AT&T’s Tech Showcase
On Thursday, November 5, I attended the AT&T Technology Showcase in San Francisco. The Tech Showcase presents some of the latest cool inventions coming from AT&T Labs. Imagine a highly professional, well-resourced Maker Faire. AT&T calls the showcase, “The Art of the Possible”, stressing the experimental nature of this stuff. While I’m not actually a [...]
How Should Tweets Be Ranked in Search Engine Results?
Anyone remember when Loic LeMeur had the temerity to suggest Twitter rank its search results by the number of followers people have? His post, with 109 comments and reaction from Michael Arrington, Robert Scoble and many others, clearly struck a nerve. Fast forward to the past couple weeks. Both Microsoft Bing and Google announced deals [...]
Innovation ROI – Why Every Enterprise 2.0-Enabled Connection Counts
In a recent post, Study – Collaborative Networks Produce Better Ideas, I described the research of Professor Ronald Burt. He found that employees who are better connected across the organization generate higher quality ideas than those with limited connections. Wider access to the ideas, knowledge, experiences and judgment of colleagues makes employees stronger in innovation. [...]
Warburg Pincus Invests $10 Million in Spigit
Well, this is pretty cool. I’m pleased to announce that Spigit has received a $10 million equity investment from Warburg Pincus. The investment will be used for the usual things a growing start-up needs: product development, sales and marketing and program management. Here’s coverage in the New York Times and TechCrunch. I’ve been with Spigit [...]
