Cloud Apps – (MindTouch) Help Is On The Way
MindTouch (previous CloudAve coverage), who morphed from a Wiki provider to Help 2.0 solution provider, last week announced a new feature to their MindTouch TCS platform, their flagship Help 2.0 solution. Called MindTouch Contextual Help, this helps vendors add contextual help features to their web or cloud based apps. Even though I have been following [...]
MindTouch and Zendesk Partner To Take Customer Service To The Next Level
Image via Wikipedia MindTouch (previous CloudAve coverage), the provider of Help 2.0 solutions, and Zendesk (previous CloudAve coverage), SaaS helpdesk provider, joined hands together to announce a product which will bring MindTouch’s social knowledge base solution to Zendesk customers for free. This will help businesses offer an even more satisfying customer service experience for their [...]
