Customer Support in the Facebook and Twitter Era

Nov 04 2009 04:06:10 PM Posted By : Ben Kepes
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Posted Under : Enterprise Marketing General
Tags : helpstream forrester customer support get satisfaction heresay labs
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Would You Manage CRM with a Wiki?

Oct 19 2009 08:23:04 AM Posted By : Hutch Carpenter
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Posted Under : Design
Tags : crm helpstream gartner wiki enterprise 2.0 microblogging dachis social software e20 spigit social business design blog forums rollstream activity-specific
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Helpstream Gets New CEO – Hope We Did Not Lose Him as Blogger

Aug 10 2009 08:19:47 PM Posted By : Zoli Erdos
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Posted Under : CloudNews
Tags : helpstream blogging smoothspan enterprise irregulars bob warfield
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Helpstream - Managing Knowledge Management!

Sep 21 2008 06:00:00 AM Posted By : Ben Kepes
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Posted Under : Product reviews
Tags : helpstream
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