Systems Thinking, Measuring Things and Really, Cultural Change is Free and Why Your Measurement are Likely Screwing Up Your Business
I was going to write this up. I stumbled upon this video of John Seddon presenting. But seriously, WATCH the video, especially if you work in an enterprise. If you’re in management or in executive leadership you desperately need to watch this and know it, understand it and listen to it. To benefit of yourself [...]
