Why Every Company Needs to be More Like IBM and Less Like Apple
I was thirteen years old when I first saw it on TV. An army of blue-gray drones march in lockstep through a long tunnel into an auditorium filled with more drones dressed in futuristic, grey drab. All eyes are transfixed on a big-blue image of a man speaking from a theatre-sized screen, extolling the virtues [...]
Why IBM’s Watson Computer is Still a Moron
“The computer is a moron” – Peter Drucker Computer programming technology is still dominated by “if – then” logic. That means computers are still using logic (human programmed) to determine the answer to a question which must be part of a pool of answers. If the answers are not in the pool, the computer will [...]
The Corporate Social Strategist Can’t Move Fast Enough
It will take more than a few Jedi-mind tricks for change agents and social strategists to convince upper management of the value of social. We are years away from where we need to be in corporate America. Yesterday it was reported that Wal-Mart made 3.5 billion dollars in the third quarter–and most of this revenue was coming from overseas operations. With the state of the American economy, social business might be the trick to speed up progress–unfortunately it’s going to have to be much faster than we can comprehend. As it stands innovation is not happening fast enough.
The Parent, The Crock and The Heretic
The truth is, in every industry, across every culture there exists the cynic. The cynic tends to operate with a sense of longing, an emptiness. Something isn’t being filled in their lives. Perhaps in business they’ve suffered terrible wounds. Wounds that rarely heal and can only be treated. Unfortunately the cure tends to be the [...]
What if Peter Drucker Taught Enterprise 2.0? (Presentation)
The Enterprise 2.0 Conference in Santa Clara is fast approaching. There are a number of people and presentations that I am excited to see. Alas, while I was fortunate enough to be selected to present at E2.0 Boston last spring, I missed the opportunity this fall. So, in the spirit of the conference next week, [...]
Getting Past Passive
Okay, this is a bit of a rant, but here goes… I was reading this article this morning, and one sentence stood out: “Peter Drucker once said that ‘the purpose of a business is to create and keep a customer.’” The purpose of a business is to *create* a customer. As in actively bring to [...]
