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Browse: Home / putting the customer first

putting the customer first

Presentation Slides On Social CRM from the New Communications Forum

By Jacob Morgan on April 28, 2010

My site was recently hacked but I’m back!  Hope you guys had enough time to digest the social CRM evolution process that was stuck as my most recent post for the past week. I recently presented on Social CRM at the New Communications Forum in San Mateo and wanted to share my presentation with you.  [...]

Posted in General | Tagged new comm forum, new communications forum, presentation, putting the customer first, scrm, scrm presentation, Social CRM, social crm frameworks, social crm models

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