Managing customers’ expectations when moving your company’s application or service into the Cloud
In my last post, I outlined some of the challenges technology vendors often face when confronted with customer demands that don’t meet the vendors’ cloud providers’ contractual obligations. Now let’s talk about some of the strategies I’ve used to bridge these gaps when negotiating with the cloud service provider. Get your customer and your cloud [...]
Where is YOUR data?
I posted recently about the increasingly positive news that cloud email providers have been gearing – large scale rollouts, more consumer acceptance and adoption by enterprise all point to a growing validity of the model. My post, and some conversations I’d been having prior to it, kicked off a storm of correspondence including this email [...]
