Multitenancy and the Enterprise Service Management Space
I’ve written previously about Service-now, an enterprise level service management tool. The other day I had an email from Doron Gordon, CEO of SAManage, an Israeli on-demand IT Asset & Service management service. Gordon was keen to get me to take a look at SAManage and in his introductory email told me that they: compete [...]
BMC Reaches for the Cloud With a New Service Desk Express Offering
A guest post from Rhett Glauser, Service-now.com director of communications. Rhett has spent a decade talking and writing about the IT management industry from the perspective of companies like Service-now.com, Symantec, Altiris and Lineo. These days he spends most of his time communicating the benefits of modern IT service management applications, software-as-a-service, and IT best [...]
Service-now – Managing Service, Serving Management
Image via CrunchBase After I reviewed IT service management tool Beetil a few weeks ago I had a tweet from Rhett Glauser of Service-now.com asking if I’d take a look at their offering. I’m always happy to take a peek under the hood of different applications and so I was happy to take service-now for [...]
