Thought of the Day: Carriers!
Remember what hotels taught us? They taught us to never make a long distance call from the room. The hotels discovered that long distance wasn’t just a service, but a money maker and charged us through the nose on long distance usage. It sorta worked w…
Onward by Howard Schultz is an odd book to read
I do not doubt that things happened in the historical time line of Starbucks, what I do doubt is that they happened the way they are stated. Anyone who is working in modern conflicted business today knows that companies go through a middle age point, …
Three Models for Applying Customer Feedback to Innovation
Customers have always been core to companies’ existence. An obvious statement for sure. Customers are the source of cash flow, and have historically been thought of in marketing and transactional contexts. But in recent years, we’ve seen the rise of a new way to consider customers. As vital influencers of company activities and strategies. Two [...]
Use of Aggregate Data – It's Not Hidden and We Should Get Over It
Image by crazynd via Flickr News recently that online personal finance application Mint is considering selling anonymized aggregate information. We can see this as a tacit acceptance of the fact that in these trying economic times, free services have no option but to find alternative revenue streams. Zoli commented on this in his post, using [...]
